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Assembling creatives

  • Selecting or modifying multiple overlays

    If your creative includes multiple text, image, or widget overlays, you can save time by modifying multiple overlays at the same time. See the following: To select multiple overlays To apply the same style to multiple text or image overlays To adjust the physical position of multiple overlays ... Read More >>

  • Updating a SWF creative or Image creative

    You can update a SWF (Flash file) creative or an Image creative by replacing the original file with a new file. Any ads that include the updated creative will continue to run with the same ad tag. Before you start Prepare the SWF (Flash) file or the image file that you want to display. To ensure... Read More >>

  • Adding audio content to a creative

    You can add an audio track or sound effects to a creative, to increase the impact of the creative's visual content. The Mixpo Library includes a variety of audio content to choose from. Before you start Create an expanding In-Banner Video creative, a non-expanding In-Banner Video creative with a ... Read More >>

  • Choosing the correct aspect ratio

    Aspect ratio refers to the width-to-height proportions of content, such as a video or a creative. Although you can change the display size of your video in the Mixpo Platform, you cannot change your video's aspect ratio. Because of this, when you build an In-Stream Video creative, you should choose a creativ... Read More >>

  • Displaying a custom image at the end of a video

    You can leave your viewers with a lasting image or message by displaying a custom image after your video finishes. The image that is displayed after your video finishes is called the EndFrame. By default, the EndFrame is the last frame of your video. Follow the steps below to display a custom EndFrame instea... Read More >>

  • Extracting images from a video

    The Mixpo platform includes functionality to extract, rename, and save frames from a video file as images in your Media Library. This dynamic functionality provides key flexibility when building Studio creative. You can uniquely determine the most compelling Interactive Display image to encourage viewers... Read More >>

  • Adjusting the stacking order of overlays

    When you add multiple overlays to a creative, overlays are stacked on top of each other in the order that you add them to your creative. You can change the order that overlays are stacked, to adjust the appearance of the creative or to make it easier to edit an overlay. Before you start Create ... Read More >>

  • Trimming a video file

    If you want to include a clip from a longer video in your creative, you can trim content from the beginning or end of the video. You can trim videos in the following ways: Trim a video that is already uploaded to Mixpo Studio. For steps, see Trimming a video in Mixpo Studio. Trim a video on your c... Read More >>

  • Copying a creative

    You can copy your creative to use in a different campaign or as a starting point for a similar creative. A creative copy is a completely unique creative, and is not connected to the original creative. See the following sections: Copy a creative into a different campaign: If you are going to reuse the cre... Read More >>

  • Adding a parallax effect to a creative

    Parallax is a design effect where the position or direction of an object appears to differ when viewed. Parallax allows separate components of a page to move at different speeds when a user scrolls a web page (on desktop or mobile). What you need to know before you start Ad types supported: non-expand... Read More >>

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