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System requirements for using Mixpo

Your computer must meet the following requirements to use the Mixpo Platform and Mixpo Studio:

For information about the types of media files you can upload, see Supported file formats.

System requirements for transcoding and uploading media files

When you upload media files such as images or videos, the media files must be converted into a format that can be displayed in Mixpo ads. The process of converting media files into a compatible format is called transcoding.

You can transcode and upload media files in the following ways:

Transcoding media files on the Mixpo Platform

If you use a Mac, or if you use a Windows computer and don't want to download the Mixpo Media Transcoder browser extension, you can upload your media files directly and let the Mixpo Platform transcode your media files.

The system requirements for uploading media files directly and letting the Mixpo Platform transcode them are the same as the requirements for building and editing creatives. For details, see System requirements for building and editing creatives.

Transcoding media files on your computer

Transcoding files on your computer is usually faster, and for videos, gives you greater control if you want to trim content from the beginning or end of a video (see Trimming a video file).

For steps to transcode files on your computer, see Transcoding images and videos on your computer.

You must use a Microsoft® Windows® computer to transcode media files on your computer. The following minimum configurations are supported:

  • Operating system: Windows 7, Windows 8, Windows 10
  • Web browser: Microsoft Internet Explorer version 11
  • Browser extension: You must download a browser extension (an Internet Explorer ActiveX control) called the Mixpo Media Transcoder. You are prompted to download this browser extension the first time you use the Mixpo Platform on a supported browser, and when the extension is updated. You will see the download prompt after you begin uploading an image or video file from within the Mixpo Studio.
    Note: The browser extension does not gather or retain any information about you. For details, read the Mixpo Privacy Policy at https://www.mixpo.com/legal/privacy_policy/.

System requirements for building and editing creatives

The following minimum configurations are supported for building and editing creatives in Mixpo Studio.

Windows computers

  • Operating system: Windows 7, Windows 8, Windows 10
  • Web browser:
    • Google Chrome: Current version and the previous version.
    • Firefox: Current version and the previous version.
    • Microsoft Internet Explorer: Version 11.x.
  • Adobe Flash version 10.2 or later must be enabled.

Mac computers

  • Operating system: Mac OS X version 10.8 or later
  • Web browser:
    • Google Chrome: Current version and the previous version.
    • Firefox: Current version and the previous version
    • Safari: Current version and the previous version.
  • Adobe Flash version 10.2 or later must be enabled.
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